Great company, not the best exit experience - Client Operations Manager bei TP: Mitarbeiterbewertung

4.0
9. Aug. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Excellent work culture. Fellow employees are very professional and friendly. Very structured, process driven, and many support departments that can lend a hend and help achieve goals.

Kontras

Was let go due to downsizing, which is very understandable but exit experience was bad, was given only 2 days notice. Also, had excellent performance and contributed greatly to the company and was recongnized for it, but didn't get the desired recommendations that would help in finding another job

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Reaktion von TP
2y
We´re sorry to hear about your experience. Your feedback is much appreciated.

Mehr Bewertungen zu TP entdecken

5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
13h
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
13h
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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