Treat you like a number - Customer Service Representative (CSR) bei TP: Mitarbeiterbewertung

1.0
12. Apr. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Once I asked the CEO to offer vegan meals in the cafeteria and indeed one month later there was always a vegan option.

Kontras

People who can hardly write get promoted to managers because they know other managers. The whole management is not done intelligent or professional. During the Pandemic they forced the workers to come to the office and denied homeoffice, ignoring covid outbreaks. Only after a massive strike, homeoffice was possible. People who participated in that strike were fired shortly after.

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Reaktion von TP
3y
We are sorry to hear that you had a bad experience, as we always try to prepare our employees for management positions as best we can. If you wish to share with us the details of what happened, please share with us at https://teleperformance.com/en-us/contact-us/ so that we can investigate, understand what happened, and take the necessary steps. Thank you.

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5.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Comfortable and friendly environment. Everyone hired in my class have great character, skills and personalities. Management seems great and easy to work with. Help is readily available when needed.

Kontras

Nothing I can think of thats a con

3.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Kontras

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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