iOS tier 1 advisor - IOS Tier I Advisod bei TP: Mitarbeiterbewertung

2.0
14. Juli 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

Get to help people, all the answers are in an easy to navigate system, get to learn about Apple technology, awesome upper management, pretty lax for a call center.

Kontras

Horrible supervisors (at least for iOS tier 1), can't miss any time in first 3 months, no coaching for calls, talk to their friends too much so its hard to ask them questions, don't do their jobs.

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Reaktion von TP
7y
Thank you for your comments and letting us know how you are doing. We wanted to make it up to you and we hope you can share this to us via our LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com so that we conduct an investigation and address the issue.

Mehr Bewertungen zu TP entdecken

5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
1d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
1d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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