MSR USAA Project - Msr bei TP: Mitarbeiterbewertung

2.0
10. Juli 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

It's easy to get a job at Teleperformance if you need work fast. It can be a great learning experience if you want to become comfortable talking to new people. Great learning experience if you're shy.

Kontras

If you want to move up don't count on hard work to get you there. I've been here 3 years and repeatedly people who have lower stats and have just gotten here get promoted first (i've been top 10 of every project). If you want to get promoted you need to get hookups from higher up.

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Reaktion von TP
7y
We are sorry to hear that you felt that way. We see to it that employees are treated well and provided equal opportunities. Favoritism is clearly not tolerated in the workplace. We would appreciate if you can share your feedback with us at LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com. Thank you.

Mehr Bewertungen zu TP entdecken

5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

3.0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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