Horrible exprience - Sales and Customer Support bei TP: Mitarbeiterbewertung

2.0
27. Okt. 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Amazing opportunity to work on a furtune 500 company if the opportunity is available also, you can request to work on a new campaign if the work becomes redundant.

Kontras

HR is very bad, the communication is horrible and I found the TP organization as a whole to be very shady. I personally know a few colleagues who hired lawyers just to receive the legally obligated 20-day compensation for being dismissed without validated justification.

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Reaktion von TP
3y
Hello, Thank you for your feedback. Every day we strive to remain a GPTW and continue to have the best talent with the latest formative programs. At Teleperformance Spain, we have different communication channels with HR in order to manage each case effectively. Please, send us an email to employeeexperience.tpspain@es.teleperformance.com so we can better study your case.

Mehr Bewertungen zu TP entdecken

5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
4d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

avatar
Reaktion von TP
4d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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