1.0
28. Nov. 2014
Ehemaliger Mitarbeiter, mehr als 1 Jahr
Bangor, Northern Ireland
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CEO-Befürwortung
Geschäftsprognose
Pros
Some nice people on the call floor.
Kontras
Managers aren't the brightest and can have a bad attitude. Shift pattern was bad, working to 11pm then in next morning at 8am. They had an attitude towards you if you didn't agree to overtime. The work is highly repetitive, mentally exhausting and essentially mental torture. Not convinced there is an HR department given some of the things said on the call floor and the way staff behaved victimising CSAs because of personal dislikes. Incentives were pathetic - e.g. four cans of cider or a packet of crisps. Humiliating to a degree. Ridiculous targets put into the calls. Not worth the stress or the poor pay.
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