Lost all my faith. please run - Senior Advisor bei TP: Mitarbeiterbewertung

2.0
14. Juli 2021
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CEO-Befürwortung
Geschäftsprognose

Pros

Consistent work is normally available

Kontras

1. They force you to be off without pay on holidays, and then they automatically reschedule you another day to work on one of your off days . 2. They do not pay when their equipment fails. Recently they took 1 month to replace my computer, my entire management team was very rude to me and did not care , well there was 2 or 3 nice people I spoke with. But regardless they forced me to go 1 month without pay, and then as soon as I get back they are saying how I will be written up because I was unable to meet my stats for the previous month even though I was missing for more than half the month. Saying that it is the company policy I put a lot of faith in this company being that it was my first job after I had a house fire, I had nothing to fall back on and the company really say there and kept sending me replacement keyboards instead of a new computer to work from. I live near an apple store I offered to take my computer there, I offered to let IT install programs on my personal computer , I tried everything . And then I get back and I only have one hour to get caught up on a month worth of changes and policy changes , I barely know how to view my tools, the platform is completely different , and with half the month gone, I am being threatened with write ups for this month if goals are not met! Then they finally mail me a computer 2 days after I file for unemployment…. This company is crazy!!!!

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Reaktion von TP
4y
Please share the details of your concern at http://bit.ly/TPHR-newform. Thank you!

Mehr Bewertungen zu TP entdecken

5.0
26. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Very accomplishing environment, I enjoyed speaking with customers.

Kontras

Calls are back to back and you have to meet all metrics.

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Reaktion von TP
4d
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
3.0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
4d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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