Great Company - Customer Service Representative bei TP: Mitarbeiterbewertung

4.0
23. Jan. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

I truly enjoined my time at teleperformance. Most supervisors were great and would help you out when needed. The company takes good care of its employees. The office space was very nice and I was respected by my coworkers.

Kontras

I think one of the biggest problem was training. Training was not sufficient and trainers didn't really know what they were talking about. Many people were completely lost once they started taking live calls and would quit soon after. If you give it time, once you get the hang of it its a pretty good job.

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Reaktion von TP
8y
Thank you for taking time to write that review. We see to it that our employees have consistent support from the management and harmonious relationship with their co-workers. Kindly share your feedback with us at http://bit.ly/TPHR-form. Have a great day ahead!

Mehr Bewertungen zu TP entdecken

5.0
11. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

TP is a wonderful place to work. I have recommended TP to several friends. It has great leadership and people to work with. Just a great environment to be in and around.

Kontras

I have nothing bad to say about TP

3.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Kontras

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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