International colleague
Possibility to grow in the company until a certain point
Working condition (flat providing in Portugal for foreigners, basic salary higher than the market, ..)
Kontras
Depending on the job you have, you can have schedule that are not friendly when it comes to balance your private and pro life
Lack of transparency in the communication
To few possibilities to grow in the company compared to the amount of employees.
Reaktion von TP
6y
We appreciate your honest feed back since we are always concerned with our employees welfare. Thank you greatly! Teleperformance Portugal
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Kontras
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.
Reaktion von TP
6d
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.