Typical Call Center - Customer Service Representative bei TP: Mitarbeiterbewertung

3.0
22. Mai 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

I worked as a licenced insurance customer rep for the company for a year. The money is decent. The people who work there is a very diverse and typing crowd. They offer extensive paid training. Its a free script which makes it easier to focus on service.

Kontras

The bonus structure is fair but you have to follow every rule exactly as written. The tiniest mistake could cost you a lot of money. It's difficult to get days off. The benefits suck. Even though the company offers a lot of benefits, the quality of what you get is bad. No PTO. Few growth opportunities.

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Reaktion von TP
7y
We appreciate your feedback. We aim to provide our employees a great working environment where they can have fun while working. We also ensure to provide incentives and bonuses to encourage them to work harder. Thank you and have a nice day!

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5.0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great leadership with excellent communication.

Kontras

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
9. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Kontras

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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