Horrible - Custoner Care bei TP: Mitarbeiterbewertung

2.0
7. Jan. 2012
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CEO-Befürwortung
Geschäftsprognose

Pros

worked from home which was nice

Kontras

Never received bonus, when we made bonus they changed how the bonus structure worked. When it was time to get paid boune (every thre months) they would change it again. Horrible health insurance. Did not pay for my E.R. visit, I was very ill.. because I did not have an accident. I paid 120+ for medical a month. My ER visit was over 20K almost as much as I made a yaer with them. Laid off with one day notice. They still have not turned over all my wages to unemployment. Still fighting. Called the "confidentail" line for support if you are havign issues with the company. Called 4 times, it has been 6 months no call back. Management had a few good people, but mostly no support. Also shorted housrd for time spent on phone with help desk, emailed ticket numbers and copies of phone records of supporting documents.. never got paid. I was shorted over 15 hours in pay.

Mehr Bewertungen zu TP entdecken

5.0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Training is very helpful to employees

Kontras

There is nothing bad about this company.

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Reaktion von TP
1d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
5.0
10. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

All the OT you want, whenever you want. I easily do 6-10/hrs a week (can do up to 20), which adds another 20k to my income. With an option to be paid EVERY day. Tons of opportunities if you’re on the right LOB.

Kontras

It redefines “high call volume”. Expect back to back calls all day. They do schedule plenty of OFF phone time for regular meetings, coaching and training. If you enroll in one of their upskill programs, they give you 45min 2x a week to work toward the certification that you choose.

1
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Reaktion von TP
1mo
We appreciate your kind words and are thrilled to hear that you're happy here. Your feedback helps us continue to improve and grow.
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