poor training and no support. Terrible - Customer Advisor bei TP: Mitarbeiterbewertung

1.0
11. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Not apart from being home

Kontras

Wow where to start! "Training" was PowerPoint's on teams. Literally thrown in the deep end after listening to 2 calls. No help from management. Asked for extra training (got told "you'll be fine!" Constantly getting mithered to get back to calls. Had to log on 20 mins unpaid before shifts to open up all programmes. Absolutely shocking. Resigned on payday. Kept getting told off zendesk to use KB. Not very helpful when i didnt know what i was looking for! Told to get out of meetings etc to go for break. (1hr 15mins afywr I started on a 9 hour shift is terrible!) (Student loans)

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Reaktion von TP
3w
Thank you for taking the time to review TP, we appreciate your feedback.

Mehr Bewertungen zu TP entdecken

5.0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Training is very helpful to employees

Kontras

There is nothing bad about this company.

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Reaktion von TP
2d
Thank you for your positive feedback! We're glad you're enjoying your experience with us and appreciate your ongoing contributions to the team.
3.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The hiring process was quick and efficient. During onboarding for my initial position, the equipment arrived on time and setup was straightforward. As a seasonal Medicare Sales Agent working through a third-party vendor, I appreciated the opportunity to gain industry experience. While my role was limited due to the seasonal nature of the position, it strengthened my customer service, sales, and communication skills. It increased my interest in pursuing a long-term career in healthcare and insurance.

Kontras

Transitioning to a new role within the company was extremely frustrating. After my seasonal assignment ended, I spent approximately five months attempting to move into another campaign. I accepted a position in December and attended multiple technical checks, but the equipment issues were never resolved. Rather than providing updated equipment, repeated attempts were made to use older equipment that was not functioning properly. Because I was still tied to the pending position, I was unable to apply for other opportunities within the company until the role was officially closed and the equipment returned. After several technical checks went unresolved, I ultimately decided to stop pursuing additional roles with the company.

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