Unethical HR practices, medical harassment & salary settlement issues - Customer Service Representative bei TP: Mitarbeiterbewertung

1.0
25. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

01. Decent office infrastructure 02. Salary paid on time during initial months 03. Team members were generally supportive

Kontras

01. Medical leave denied even with documented illness 02. Forced to work despite serious eye and ear medical condition 03. Pressured to report to office under threat of termination 04. Salary held during treatment 05. Attendance marked unpaid during medical period 06. Placed into disciplinary process after seeking medical leave 07. Terminated without proper notice 08. Full & Final settlement contained unexplained deductions 09. HR refused to give written clarification and insisted only on phone calls 10. Washroom access restricted during live chat operations 11. High-pressure environment with little regard for employee health

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Reaktion von TP
3mo
We appreciate your perspective and regret any difficulties you faced. Our leadership and BHR team are committed to listening and helping wherever needed.

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5.0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great leadership with excellent communication.

Kontras

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
9. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Kontras

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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