Mi experiencia en teleperformance - Operation Customer Expert I bei TP: Mitarbeiterbewertung

3.0
14. Okt. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibilidad horaria: los horarios se pueden adecuar en la mayoría de casos a tus necesidades. Actividades en pro del bienestar. Pausas activas y Actividades varias con temáticas

Kontras

Poca Flexibilidad horaria una vez seleccionado el turno: Es dificil cambiar el horario una vez se selecciona o te lo asignan por primera vez. Para la carga laboral que es solo un poco más exigente a lo normal, no suele ser proporcional junto a la retribución económica.

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Reaktion von TP
8mo
👋🏻 Hola, lamentamos mucho tu experiencia, cada día estamos mejorando para estar contigo cuando nos necesites. 🫂 Puedes comunicarte con nosotros al correo electrónico hrhelpdeskmar@teleperformance.com 📩 estaremos atentos para resolver tus requerimientos.

Mehr Bewertungen zu TP entdecken

5.0
5. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good company to get your license.

Kontras

Benefits aren't that affordable. Metric heavy

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Reaktion von TP
9h
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3.0
16. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Kontras

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Reaktion von TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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