Pros
Good Benefits Opportunity to meet many people Well-known company
Kontras
I could go on and on about the cons. Working in the call center is a nightmare, to say the least. You go through weeks of training, and you're fooled to think how easy the call center will be and what a great opportunity it is. Then you get there and it's majorly disappointing. It's the kind of job that makes you want to pull your eye sockets out. You sit on the phone and take call after call with only a matter of seconds (if your lucky) between calls. It's very repetitive and frustrating. Customers call and abusively yell at you, and the supervisors are supposed to take those calls, but they sure do put up a fight to take them. You get yelled at about fees and overdrafts all day long. They encourage you to ask questions, but then when you do, the supervisors seem highly annoyed. This job is not all it was originally cracked up to be. I had high hopes going into this and it was definitely not worth the stress. The pay is not bad (if you're looking for a starting job somewhere to get your foot in the door), but it's not worth it for all you have to put up with. The pay is 12.00 an hour, and if you work after 11am, you get 10% differential, so $13.20 an hour. I'm so much happier since I left this hell hole.