It’s Always Darkest Before the Dawn - Sales bei TCP Software: Mitarbeiterbewertung

1.0
24. Aug. 2023
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote, Hybrid & Office sales positions Competitive base salary Some good people in various roles

Kontras

Alright, let's break it down. When it comes to the interviews, check out the Interview Reviews here so you know what's coming. Everybody's got to do this "culture index" test, and if you do well, you might move forward. And get this, makes no difference how qualified you are to perform the role you are interviewing for. Now, onto getting settled in - it's a bit hit or miss. Sometimes HR doesn't quite get the scoop right on benefits and HR stuff. So, it's smart to do your own digging and double-check. Sales training time: a week for learning the products and another week for the whole "sales" deal. Funny thing is, no pitch deck in sight. At the start, there's no territories or special accounts assigned. You just hit up old leads, expired trials, and customers who've already churned. The marketing? Not really doing the trick. BDR department? Not hitting the mark either. Leads are scarce, and the hotshot prospects don't really chat with the AE during their trial. The U.S. sales team's got a showdown with the offshore crew. Reps are ringing up 100+ calls and flinging 100+ emails daily when it's "peak" selling season. And brace yourself - if you don't hit the KPIs, your moment of shame arrives in front of everyone. Leadership's got a new sales trick up their sleeves every now and then. And here's the kicker, the base pay's alright in the market, but it has to be 'cause hardly anyone actually hit the OTE. The long-standing AE folks make their quotas by taking over pipelines from the reps who got the boot. The big shots at the top, like the CEO, CRO, CMO, have been playing musical chairs in the past year. Transparency? Not their strong suit. They used to throw out surveys every quarter to everyone, but I guess the feedback was so lousy they dropped the idea. The vibes are so bad that nobody's excited about showing up at the office. Result: the new swanky HQ in ATX got shut down. Yeah, they're spinning it as cost-cutting. And hey, there's been a ton of mergers and acquisitions lately. Some of the products are pretty cool, but they haven't bothered to mix and match features. The solutions need some serious TLC. Sales management's got more layers than a parfait, considering it's not even a huge team. Too many "yes-men" just nod along with whatever the bigwigs say. If a rep lands on a 30-day improvement plan and works their tail off to escape it, guess what? It's extended another 30 days, or they're slapped with it again next quarter. Folks, both reps and managers, can get the boot without much of a heads-up. Oh, and keep an eye out for those positive reviews - usually HR, old-timers, or top dogs drop those. Now, here's a bright red warning: a review with pros praising the culture, diversity, inclusivity, benefits, and growth, while conveniently forgetting any cons? That's a big ol' red flag waving. Just saying.

Mehr Bewertungen zu TCP Software entdecken

5.0
13. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Everyone is focused on building the business, on doing better. At other companies, I've been at, you have to internally sell to get anything hard done. Not here. That's refreshing. Also, the people are great here. Our leadership recently announced that we're pot committed to Ai, which is exciting. Plus we're investing in tech the right way these days. We just bought Gong and we did a great job implementing it. Work life balance is respected, too.

Kontras

Not many cons worth mentioning

2.0
25. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

-Product is great when configured properly and simply. -Most people ground level are very nice and helpful.

Kontras

-Products don’t scale well for enterprise clients. There are also 4 products on the scheduling side and only 1 for time tracking. The legacy scheduling products need to be marked end of life. There would be more upsell/adoption. -Two out of a team of 35 or so AM’s are hitting their number. -Morale is super low. Large amount of micromanagement. -Severe lack of focus from leadership. AM’s are responsible for prospecting into their clients (25+ calls a day), upselling, expansion, cross-selling, retention, and many other items. -You have a manager but it also feels like you report to 4 other managers. -Severe mis-alignment cross functionally. There’s no communication across departments and you constantly have to fix and take blame for other people’s mistakes. -High amount of admin work takes away time from selling.

3
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