Customer service - Customer Service Representative bei TBC: Mitarbeiterbewertung

It's a stable job with decent pay, which matters most to me. Also, delivery schedules are planned well, and there's good communication with warehouse teams.

Longer shifts during peak seasons

Work/Life Balance okay, get your route down and done quickly if you need to.

Micromanagement, cannot seem to stick with 1 program, uncertainty of the commission structure, mislead on who to contact, outsourcing customer service. Pays ok, but bank on no commission. Company talks about how much money they are making and how well they are doing while we struggle to make sense of the algorithm they have come up with on what to pay us that year.