Pros
Work with nice people, the managers are mainly friendly and approachable. Can be very rewarding helping customers. We are actively encouraged to talk to and chat to customers and to get wows. We are always congratulated when we get a wow Lost of opportunities for overtime Good varierety or work, so are not always doing the same thing
Kontras
The managers do not always talk to each other which has caused me some problems, one serious in the past regarding a lost holiday form. I have also been treated badly by a couple of managers because of this and was not treated well when returning to work after a holiday when the new Brighton store opened and finding out my nan died in France. Managers seem to have there favourite members of staff who are encouraged and given all the opportunities and training to progress within the company. I have worked for them for 5 years and when asked my manager if there were opportunities to progress I was told I would not be suitable. I did not think this was fair as I would have liked a chance to prove myself. You are sometimes given a unrealistic amount of work to do in a short period of time Four hour shifts on the fitting rooms are to much, these are given to the same people. We should go back to the two hour shifts