Pros
-Great freedom, remote job and you get to make you own schedule -Generally awesome to work with small and local businesses -Co workers are in general nice and helpful in the sales department, operations not so much, if at all
Kontras
-You are on call 24/7 here, dont believe it when they say you wont be. This is the hospitality business and customers will call/text/email you at anytime. The food business is also very fast paced and people need answers ASAP and usually within a day or you are too late -Operations team is a flat out joke, they will lose customers faster than you can bring them on and this affects your bonus. They forget half the customer product, damage it, kick it around, are rude to customers, hit their signs and walls with semis, are usually hours late, sometimes so late the order doesnt even come until the next day. Atrocious logistics and operations. Imagine 11 year olds handling the logistics/operations for a fortune 70 company who has made their money on being a food distributor... now that you have that pictured in your head let me tell you Sysco is worse. -Constant changes because the company is so corporate, it is more of an admin position than a sales job, they care only about KPIs not sales -All customer issues are on you to solve, even if you do not have the correct resources you have to seek them out for yourself, usually will take days or weeks, typically with zero resolution too -Constant corporate trainings that are only done through videos, there is about 1-2 hours a month worth of videos with tests that are assigned for whatever new non sense the company is rolling out -If your customer is warranted a credit you have to ask for approval, usually takes weeks and several times putting it in, and will still be denied leaving you with awkward conversations with customers because we owe them money -You are expected to meet every customer face to face, they give you about $200 a month (and its taxed lol) for both gas and wear and tear on your vehicle. As I write this has is $3.60 per gallon. I drove about 300-400 miles a week. I will let you do the math if that sounds fair. -To get a raise (they call it leveling up) you have to bring on a set number of new accounts and maintain a certain profit percentage. Any time you write a credit (daily) it cuts into that profit percentage. Meaning every time operations makes a mistake it is affecting not only your bonuses, but your ability to get a raise too. Yikes! -You get about 150-200 emails a day from robots. They are reports, administrative tasks, memos, etc and makes it impossible to get to them every day or clear your inbox ever -Sysco is ALWAYS more expensive than the competition. You will constantly lose business from customers as the name of the game in the food industry is to find the best for the cheapest. Meaning this is a non stop battle of tug of war with the competition to keep your head above water in an account. If you ask for the price to get lowered, unless that customer is buying that particular item by the pallet 9/10 it will just be denied. Robots approve these so there is rarely human interaction or conversation. Fun! -When teams members go on vacation other team members have to cover their accounts, meaning you will have double the work load (weekends included) answering all their customers issues Sysco causes (which is alot) also go visit their accounts to collect checks or handle issues. You cant even be happy for your co workers when they are traveling here as it really just means more work for you lol Last thing: Everyone in sales is miserable here. It's actually pitiful. Anyone who is happy is faking it or close to retirement. The ones who have put in 5+ years are only there still because they remember the good times or feel they cant find anything better. Which is not true. Better jobs are out there. I would pass on this one! I have always been a skeptic of Glassdoor reviews but I will say this is one you can trust, and if you don't you can take the position and come back after 12 months and see I wasn't kidding.