Not what they profess to be - Account Representative II - Patient Pay bei Sutter Health: Mitarbeiterbewertung

1.0
28. Feb. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits (health insurance). No other pros that I can think of.

Kontras

Poor training. The first two weeks of training was excellent, after that, you are on your own. The way you learn is by being written up by QA. You earn PTO time but are not allowed to take it without 48 hours notice (who can give 48 hours notice when sick or in an emergency). Have absolutely no leeway on lateness, even if you call in. They relocated 35 miles to the north of their original location with no public transportation available and poor highway situations and have no tolerance for being late. As a result, they have massive turnover in their employees after they have invested major time and money into training. Poor morale in company. What they profess to believe that the patient comes first, it is all about the stats and pushing as many people to collections as fast as possible.

Mehr Bewertungen zu Sutter Health entdecken

5.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Privilege to serve Sutter Health’s mission of improving healthcare across our communities and beyond. The organization is focused on a clear growth strategy, with meaningful investment in leadership and employee development. Competitive Total Rewards and a highly talented, mission‑driven workforce.

Kontras

The pace and volume of work can be intense given the organization’s ambitious goals. At times, this can make maintaining work‑life balance challenging.

2.0
22. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits. 401k match over 6% and decent PTO. Competitive pay.

Kontras

My particular facility is being neglected and falling apart. Sutter management is obsessed with opening shiny new facilities to capture as much market share as possible. Anyone considering a job with Sutter should only do so at one of their newer or flagship facilities. Favoritism is rampant in this organization and friends of management can do as they please while everyone else is micromanaged. Leave of absence abuse is rampant among staff leading to staffing shortages. There's no parking, and you're harassed for clocking in a few minutes early or late. Your lunch break is timed to the minute. Flat career structure with lots of favoritism. Lots of staff members are forced to work mandatory overtime and miss breaks too as Sutter prefers to under hire to keep profit margins up.

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