Pros
Generous discount, Good Core Products, Good incentives from vendors, good return policy.
Kontras
Sur la table is disorganized and it shows from executive mgmt down to the store level. The directions from coprorate come last minute and are not communicated effectively to those who work at the store level. If you are able to find direction on your own, you are lucky. District management is also inconsistent and "leads" through negative feed back and harassing unprofessional statements. There is a lack of resect and common courtesy that is shown, again, from the top down. The stores are a disorganized mess, with tiny back rooms and sku assortments that are out of control. Purchases are made just to be marked down not long after. Tasking is not supported by payroll, but is necessary. I have been in retail many years and would never reccommend Sur la table.