Decent people but poor pay and value - Tech Support Analyst bei Sunbird Software: Mitarbeiterbewertung

The pay is just barely over the minimum wage. There is a lot expected and required from the role in terms of knowledge, time, and experience. However, the pay does not reflect that. Engineers and other teams do receive better pay, but tech support is largely left behind. High turnover also means work tends to fall on the few who stay longer.