19. Nov. 2014
Reaktion von Summit Real Estate Management
9ySummit is always adjusting with the industry and staying current with State and Federal laws. In doing so this does require our staff to adjust to changes as procedures and policies are updated. At the site level, Manager’s should be holding weekly staff meetings to go over any of these changes. It is unfortunate that this person didn’t feel like they were included timely in these changes. It is important that our team is kept up to date and feels comfortable with changes as they happen.
Summit’s philosophy is that residents do not renew their leases based on only one person, but the continued efforts of all team members. Therefore, all employees at a property level are eligible for monthly bonus potential, which is shared equally amongst the employees at each site.
We are not able to respond to the other cons listed as we do not know the exact scenario; however, we have to put a lot of trust into our employees as they have access to funds, client’s home, and confidential information. All of which has to be taken with the upmost professionalism.