Well-paid with good benefits, but PMS system issues - Front Desk Agent bei Suburban Inns: Mitarbeiterbewertung

•You will get treated as a human •Good benefits such as paid paternal/maternal leave •Plenty of room to move up or sideways •Plenty of employee appreciation efforts.

•Poor pay for the area •Corporate is very stuck in their ways •Franchise of Hilton which makes it harder for any type of communication/movement within Hilton itself •Prioritization of conduct made by management and corporate is sometimes hard to understand

The hotel benefits are about the only benefits to working for this company.

Even if like in my case the restaurant you work in cares about you, it is hard for the managers to implement changes because the ivory tower does not listen to their employees concerns. They are known to make rash decisions that negatively impact the business and they will blame the lower staff for business not going well. They are also known and have "laid off" complete staffs without notice to even the managers.