Pros
Amazing coworkers, hybrid schedule, meal subsidies
Kontras
This place honestly has so much potential. It's sad how it's squandered by poor leadership. First, the sales team is a revolving door. I've worked at companies a lot larger that don't have such an issue with retaining sales members. For a student retention company, you would think that retaining employees would be their specialty. Regardless of if you're hitting quota or not, you will be micromanaged on what time you leave and encouraged to punch the clock later like a Walmart cashier receiving overtime. They mostly do this because they're struggling to close deals and need volume to solve it. Leadership will guilt and then punish you for not coming into the office, even when there are multiple warnings of severe weather. Working from home here is seen as a perk for sales, as opposed to part of the description. Coming into the office is pointless however, as the job can be done at home, and they offer little to no coaching in office. You'll spend 2 hours in an internal meeting, then walk away with nothing that pertains to your job. Creating opportunities for the company is a fruitless job. Sales leadership struggles to close the deals you hand them, and then tells you to go find more. Lack of diversity in leadership makes it extremely difficult to build trust and rapport with minority/women facing institutions. There's no path to career progression here, as there are not many ex sales that have integrated into other roles in the company. You will most likely be a BDR for life, as they tell you monthly that they promote from within. Sales team leads will go behind your back to leadership, and their word is gospel because they're a member of the good old boys club. Leadership will smile in your face, then talk down on you in internal emails. Marketing is just as useless, making BDRs do mock discovery calls with already warm prospects that could've been brought on through out reach. Leadership here has little to no experience in higher education, especially with a CEO that boasts about never attending college, and it shows. Now that the COVID college landscape is correcting itself, they're struggling to pay themselves their high salaries. If you do decide to work in sales here, be sure to have your mental health prepared to be flogged.