Pros
-The training was pretty good. -For a "just above" entry level job the pay was good and included basic health insurance. -Most (but not all) of the managment staff are very friendly and believe that all members of staff be treated alike.
Kontras
-The telesales equipment provided was a shambles. -When you came to work and take your seat you'd be lucky if it wasn't leaning to the side or missing the back. - Headsets were awful, most of them were missing the mic tube, so your potential sales target heard everything int he background and very little of you. Management just ignored the problem if you mentioned it to them. -Sales targets are tricky to achieve, hence the massive staff turn-around. - If another member of staff wanted to get higher scores they'd mark a failed sales call as "was not at home". This meant you'd end up calling an already irate customer and if honest would mark it as failed sale if like the previous sales person mark it as "was not at home". Not a very good work ethic.