Pros
Teams who work here are really focused on creating a best-in-class financial product for young adults and teens without any predatory features like most banks. All of my managers have been great and I like working with the people on my team. All the managers in operations were promoted from within the company so there are great growth opportunities even across departments like cx, disputes, trust and safety, and fraud. The leadership is pretty transparent and a lot of information is shared at the financial, product, and strategy level in the biweekly all hands meetings. There's an open door policy and you can slack direct to just about anyone. Most of the company is remote because it launched in the middle of covid so they hired all over the country. The headquarters building is amazing though if you make it over there.
Kontras
It's a small company (for the number of customers) rolling out a ton of new features so it's a lot of work at times. You'll never be bored but you'll go from big rollout to the next big feature pretty quickly. Don't come here if you don't want to roll up your sleeves. Teams are lean so you'll wear many hats. The customers are younger than other fintech companies so there's some funny support interactions that require you to decipher what is really going on.