Pros
Nice work environment and diverse workforce. Tech support and trainers are good. Nothing exceptional about Dallas, TX and Jacksonville, FL management though. Very stressful work but worth every minute.
Kontras
Get team managers with pride in SF and its employees and partners. A collaborative team environment with no room for collusion among management. #1 is real Management supervision!!!!!!!!!!!!! Not lazy team managers who have claim reps doing their job reviewing OTHER claim reps. How counterproductive is that? Happens with almost every team manager I have ever worked for in CAT operations..... Get some decent team managers and rotate your people every 90 days whether it be managers, claim reps or independent claim reps. This seems to be a repeated theme for State Farm Reviews, take note.