Pros
Due to a massive reorganization, tens of thousands of employees are being displaced or replaced in the next 3 - 4 years with 30,000+ employees ending up in 4 main hubs, Atlanta, Dallas, Phoenix and Tacoma. This represents an incredible opportunity for those under 30 looking to get your career started. You do not need very much work experience to get hired at this company just the requisite skill sets needed for a given position. Career advancement opportunity in these 4 cities should be substantial. I enjoyed 25+ years at State Farm before being displaced and loved working with great, capable co-workers.
Kontras
Since this is a mutual organization (i.e. not a stock company), upper management is not accountable for company performance as the "Board of Directors" is a rubber stamp for any and all organizational initiatives. Management is mostly inbred, and middle management has reached positions in departments that they don't have actual work experience in resulting in very poor policyholder customer service. Top Executives have lifetime job security, and some of the finest leaders have unfortunately retired or left the company in the past few years.The company is poorly directed at the top as there is a figurehead Chairman (his selection based on his family heritage). The backbone of the company is a large, professional, outstanding and loyal long term tenured employee group, about 20% of the Sales Agents (and their Team Members) bring in 100 % of the new business. Neither of these two groups have had much (if any) input into the re-engineering of State Farm, and that is shameful.