Customer Service Representative- Agent's Office - Mitarbeiter (anonym) bei State Farm: Mitarbeiterbewertung

2.0
6. Sept. 2013
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

They have a competitive salary comparing to other companies with the same position. You would get bonuses as well. There would only be a few co-workers and the office of the atmosphere is usually small. If the agent that you are working for is nice then it makes your job a lot easier. They provide benefits if you are working as a full-time employee. Usually, things are more flexible because you work in a team at the office and it makes negotiation a lot more simple. State Farm pays for training courses and exams.

Kontras

Offices are really busy and there is no time for lunch. The phones would not stop ringing and you would be receiving tons of e-mails waiting for your attention. If you eat lunch at your desk you will get distracted because the phones would always ring and customers walking in. You will most likely end up working while you eat which is unhealthy. You will always end up working overtime due to workload but we don't get paid for that. There would always be drama and competition in the office because you work with sales representatives. The main concern is I was never interested into becoming a sales representative which I mentioned at the interview. Unfortunately, they make you to get customers to sit with a sales representative hoping they would get more insurance.

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5.0
25. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Chill environment, good starting pay for the area, learning a lot

Kontras

Pay progression seems pretty slow if you stay your whole career

3.0
8. März 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

(Damals) Faire Bezahlung und vorhersehbare Bonusstruktur Sie waren ziemlich gut darin, Reisekosten zu decken und sie schnell zurückzuzahlen Vielfältige Mitarbeiter- und Diversitätsinitiativen Lustige und lustige Kollegen Wachstumschancen Dies alles ist wieder vier Jahre her und hat sich wahrscheinlich geändert

Kontras

(Damals und jetzt, laut anderen Kommentaren) Arrogant aus Versehen Totaler Mangel an Innovation & Innovationswille Seltsame Bindung an die Vergangenheit des Unternehmens (die den Fortschritt verhindert) Hohe Anzahl von Veteranen (20+ Jahre), die entschlossen sind, dies zu erreichen Ruhestandsgelder und sind daher resistent gegenüber Veränderungen und Technologien Starke Abhängigkeit vom Führungsstil der Führung und Kontrolle Schlechte Entscheidungsfindung, die zu Verlusten aller Art führt

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