Pros
Stable and consistent Continuous training opportunities and courses to equip with more skills and knowledge Management support and great cafeteria pricing ($2 beef burger is even better than Harvey's)
Kontras
Ever since Desjardins took over Statefarm, many things have changed: A lot more weekend and evening shifts Auto and home insurance combined, so almost everyone has to double their work load but pay stays the same Annual performance indicators include many factors we can't control, eg clients choose non-certified bodyshop or clients not happy with our coverage decision, which is very likely to happen if we decline their coverage Statefarm used to sponsor retaking CIP if one fails but Desjardins does not anymore, We will have to pay on our own if we failed the first try. Statefarm used to have many team activities, group prizes, annual bonus event etc. Desjardins so far has very little to surprise anyone, let alone annual bonus. The company has been dishonest with us sometimes: when we signed up our job contract, it said nothing about auto claims but after one week, the whole claims department was combining auto and home together. Every manager said that's new information to them as well. Is that true? Such a big decision is only made within one week? I don't think so.