Not what it used to be - Claims Representative bei State Farm: Mitarbeiterbewertung

2.0
14. Apr. 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Pays for licensing, all standard benefits, accepting of any race/ethnicity, gender identity/sexuality, matched 401(k) up to a certain dollar amount, performance bonus (varies by department).

Kontras

Even though the pros appear to be great, the company has made a dramatic shift from being employee-centric to customer-centric, and not in a good way. Not only do many employees feel overwhelmed, over-worked, underpaid, under-appreciated, and voiceless, department managers and executives don't consider that one approach to customer interactions does not fit all customers or situations. Employees are poorly trained, the left hand rarely knows what the right hand is doing, various archaic policies are enforced that are unrealistic and do not support State Farm's original ideals of supporting employees just as much as the customers.... Though benefits are numerous, one who is considering a position at State Farm should consider whether or not one will be needing access to all of the benefits, and whether the pay (which is not competitive) is worth all of the cons I've just rattled off. If someone is looking for a place where there are no opportunities to be involved in decision-making processes, don't have an opportunity to be involved in various employee resource groups (which are only available in some locations, and false promises of improving employee engagement), don't have clear, concise, complete, and organized resources for employees to perform their job functions, and don't have a qualitative channel for voicing concerns, then knock yourself out--apply. As for me, I'm outta here.

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5.0
20. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Kontras

Executives seem to be less focused on overall employee satisfaction each year.

3.0
8. März 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

(Damals) Faire Bezahlung und vorhersehbare Bonusstruktur Sie waren ziemlich gut darin, Reisekosten zu decken und sie schnell zurückzuzahlen Vielfältige Mitarbeiter- und Diversitätsinitiativen Lustige und lustige Kollegen Wachstumschancen Dies alles ist wieder vier Jahre her und hat sich wahrscheinlich geändert

Kontras

(Damals und jetzt, laut anderen Kommentaren) Arrogant aus Versehen Totaler Mangel an Innovation & Innovationswille Seltsame Bindung an die Vergangenheit des Unternehmens (die den Fortschritt verhindert) Hohe Anzahl von Veteranen (20+ Jahre), die entschlossen sind, dies zu erreichen Ruhestandsgelder und sind daher resistent gegenüber Veränderungen und Technologien Starke Abhängigkeit vom Führungsstil der Führung und Kontrolle Schlechte Entscheidungsfindung, die zu Verlusten aller Art führt

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