If your lazy and dont care about making the customers happy then this job is for you - Broadband Technician bei Spectrum: Mitarbeiterbewertung

1.0
30. Apr. 2015
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CEO-Befürwortung
Geschäftsprognose

Pros

well they give you some tools to do your job SOME not all most of the testing equipment dosent work or your giving a hand me down piece of crap have to give poor customer service because they drive the technicians with experience out the door so they can hire new people with no experience so they can pay them a lot lower

Kontras

customer service sucks and we take the heat from it Dont have the right equipment to do the job to bad its your fault signal sucks at the tap to bad its your fault told to lie to customers if we cant fix problems tell them its your tv or computer thats bad not our services and all the new guys hired are lazy cutting corners not caring about the customer At one time I took pride in fixing all problems and leaving the customer happy but after taking alot of heat from management for taking to much time at a job IM LOOKING ELSEWHERE for another job when i find it there will be no two week notice stay away unless your lazy and dont care about customers then come on in this job is for you

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5.0
8. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I've worked as an RCS in the Daytona Beach market and my experience has been very positive. Like any outside sales position, success comes down to attitude, consistency, and following a proven system. The reps who struggle are often looking for shortcuts, while the reps who put in the time, learn the process, and stay coachable tend to do very well. Pros: Strong earning potential with uncapped commissions Flexible schedule and independence in the field Supportive teammates and leadership Excellent products that solve real customer needs. More than most of the competition. Opportunities to grow and increase income over time The biggest advantage is that you control your own results. If you're willing to work consistently, learn from successful reps, and stick to a proven approach, this can be a very rewarding career. This is not a sit-at-a-desk job. You'll be walking neighborhoods, talking to people, handling objections, and hearing "no" along the way. That's part of sales. If you enjoy meeting people, helping customers, and taking ownership of your success, the role offers significant upside.

Kontras

The role requires patience, consistency, and resilience. Many of the customers we speak with are former subscribers who may have left due to a past service issue, billing concern, or negative experience. Reps often have to overcome skepticism and rebuild trust before even discussing current products and promotions. There is definitely a learning curve, and success doesn't happen overnight. It takes time to learn the territory, understand customer concerns, and develop the communication skills needed to turn difficult conversations into opportunities. Reps who remain coachable, follow a proven system, and stay consistent with their activity tend to perform much better over time.

5.0
17. Sept. 2019
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CEO-Befürwortung
Geschäftsprognose

Pros

Vergütung, Work-Life-Balance-Stunden, Sozialleistungen, angenehme Umgebung, die viel Lern- und Wachstumspotenzial bietet

Kontras

Strenge Kleiderordnung und professionelles Auftreten

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