Entry-level pay is good, but metrics are unrealistic - Video Repair Representative bei Spectrum: Mitarbeiterbewertung

Highly emotionally volatile customer-base calling in with low IQ or an outright BS Modus Operandi. PTO becomes impossible to cash in since everyone is perma-refreshing for the first sign of hour availability. They tell you to stay in your scope of support yet establish impossible metrics that forces you to constantly work outside of your scope of support.