Pros
Sortable's strength is its people. It's a young company and makes mistakes but it has always focused on bringing smart, kind people together to make things happen. You can find 1000 companies with smart people but Sortable is committed to having a team of smart people who are also kind and considerate, which makes coming to work each day enjoyable.
There is a strong mythology about the earlier days when we were smaller and more fun. The old days were great but we've grown and in growing have had to get more serious. Critics of this change typically don't have a lot of work experience outside Sortable and want the dream Sortable to always be what it was. I've worked in bad places with extremely toxic cultures. Sortable is not toxic and our culture is great.
Kontras
Sortable exclusively hires great people as a result when people leave (voluntarily or not) it sucks. Some strategic errors have meant more people have had to leave than I would like and each of them is missed very much. It's also meant that we start over with internal training too often. That said, that last few months have proven a new steady path with much more organizational cohesion.