Pros
The product is great. Whatever is two days out gets donated to homeless charities. Employees get to take home a lot of the food too, and if they're buying it fresh they get a great discount. $10 hourly starting for FOH, with room for raises and upwards mobility. They are great with students and scheduling around busy schedules. Plenty of hours.
Kontras
Uppity, snobby culture. The management is elitist. Very white, very upper-middle-class. They take themselves WAY too seriously... the manuals & training process for this place is ridiculous. The men sexually harass the young female FOH and no one bats an eye. Management is quite racist. A friend of mine quit because the manager made an inappropriate comment about being Mexican. When she complained, the manager didn't receive any disciplinary action, was just moved to a different store. Everyone in BOH is of color and I saw on multiple occasions them being harassed for not speaking english well enough. Everyone in the BOH was so nice to me, it hurt to see them treated that way. The FOH employees are treated terribly, the turnover rate is high. You are catering to people who are willing to spend buckloads of money on organic, pre-made food. A lot of very rude and entitled customers.