SmartSweets

Bewertungen für SmartSweets

Amazing - Customer Experience Coordinator bei SmartSweets: Mitarbeiterbewertung

5.0

30. Juli 2022

Customer experience coordinator

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CEO-Befürwortung

Geschäftsprognose

Pros

I have never felt more valued at a workplace than I do working here. Leadership says they're big on transparency, and they mean it. The environment as a whole is welcoming, accepting, and encouraging. Your voice is listened to and valued. The CEO schedules one-on-one meetings every few months to get to know you and ensure you're being heard. The biggest shock to me was coming on board and being told so many times how important customer service was to business, and then being shown that the leadership really believes that. Our team doesn't get the "short end of the stick", we don't get left out of conversations, or brushed to the side when decisions are made.

Kontras

It's still a young company, and there will always be things to improve on- though I can't currently think of anything specific

Reaktion von SmartSweets

Thanks for the sweet review! Creating a transparent, welcoming, and accepting culture is integral to the success of the Rocketship and is top of mind for the senior leadership team and myself. The Squad’s opinion matters and our sweet culture is the culmination of actioning on the Squad’s feedback. I value our Squad 1x1s as an opportunity to catch up and connect with you on both a professional and personal basis. If you want to connect further, please do not hesitate to set up additional time to chat. We are only 6 years old and I agree we can always continue to improve, if you have any ideas please voice them to anyone on the leadership team as we are all on the Mission to Mars together. Have a sweet day, Douglas MacFarlane, CEO

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5.0

5. Juni 2023

Account manager

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CEO-Befürwortung

Geschäftsprognose

Pros

-Co CEOs are awesome to work with: very personable, honest, and friendly -Competitive Pay -Flexible work hours, great work/life balance -Tons of company events where everyone enjoys getting involved -Fun work environment -Free product and apparel

Kontras

-Team all over North America: different work hours -No 401k Matching -No structured promotion plan/career path -3 Weeks of Paid Vacation less than peers in industry

Reaktion von SmartSweets

Thanks for leaving a review! We agree, our Squad events provide sweet opportunities for both local and remote Squad Members to connect and have fun! You’ve shared feedback across a number of important programs to us. This year we implemented SweetWeek, additional time-off at the end of the year (in addition to 3 weeks paid vacation), thanks to the Squad’s feedback. We encourage you to continue sharing your suggestions with us so we can continue to improve the Squad experience. Have a sweet day, Heidi Dorosin + Katrina Hahn, Co-CEO’s

5.0

13. Nov. 2022

Marketing

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CEO-Befürwortung

Geschäftsprognose

Pros

free candy - very cool brand that is doing some cutting edge marketing

Kontras

almost 100% remote - some people love being remote but I like being in an office a few days per week

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Bewertungen für SmartSweets Customer Experience Coordinator – Bewertungen bei SmartSweets Bewertung für SmartSweets

SmartSweets

Amazing - Customer Experience Coordinator bei SmartSweets: Mitarbeiterbewertung

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