Pros
- Everyone is happy to help you, but that is also tempered by the "teach a person to fish," philosophy where you look for an answer, first, and then turn to your team if you don't have any luck - The onboarding process (at least for Customer Experience) is 9 weeks in length so you have lots of time to learn before are fully trained. - Management at all levels is very supportive and open with communication..giving the "why" behind the "what" helps to focus everyone on the task(s) at hand. - The knee-jerk reaction isn't to "ask the engineers." However, the engineering team here is great at assisting with questions or difficulties. - I have found that most folks will be candid and straight-forward with you rather than giving non-descriptive and indecisive answers. - When you are at work, you focus on work, but when you are home you can be completely home...you don't feel like you still need to be accessible for work
Kontras
- The 9 week onboarding process can seem a bit tedious at times - Pay is a little lower than expected, but the benefits are absolutely fantastic, so that is sort of a wash. - There is a ton of information to get through and understand...they don't expect you to memorize it all, but the process of making everything easy to find and reference is still in progress. -