Pros
* Easy job to get * Can work many hours per week * Paid server training * Convenient location * Free parking * Reduced food prices during shift
Kontras
* Cult-like atmosphere where employess recite the company values at the start of each shift; I was once actually reprimanded for adding the word "very" to one of these statments in front of the other staff when reciting * Employees overworked with no breaks for snacks during a shift; certain kitchen staff worked 60+ hour weeks * Abnormal amount of side work for each shift; extra sidework during the closing shift which was 3 am. on weekends * Dirty conditions (my section had ants) which increases abuse by customers and reduces tips; management told me to "give them a meal voucher if they noticed" when I pointed out the ants in an effort to improve customer service * Constant employee turnover