Pros
Benefits starting first 30 days, PTO, Medical and Dental Insurance, etc. Commission per appointment completed.
Kontras
You call members and try to schedule them for in home health evaluations, but if they say they're not interested you have to "rebuttal" THREE TIMES per call, which I think is absurd. Rebuttal once and if they still don't want it DONT HARASS THEM. And even if you rebuttal three times and actually manage to convince them to take the visit, theres a 50/50 chance the provider is going to no call no show on them, which means YOU DONT GET PAID. Agents do not take members off the call list because were taught we have to hear specific phrasing "I want to opt out" before we can remove them, then theyre being harassed every single day and someone else gets the brunt of their anger. And youre not allowed to hang up if theyre threatening you. I accepted this job offer out of the 4 I had gotten, the only reason was because they advertised excellent mental health incentives and advocates. My dear relative was quite brutally unalived by their spouse, and I didn't even get accepted for bereavement. Then when my mental state had gotten so bad I was having panic attacks they forced me to go on a months leave. When I came back WITH DOCTORS FORM AND ORDERS, they not only blatantly ignored my doctors orders but FIRED ME for the leave they made me take. So mental health care is definitely not as they say.