Treat employees badly, don't care about safety, bait and switch commission structure - Sales bei ShopperLocal: Mitarbeiterbewertung

1.0
17. Okt. 2014
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CEO-Befürwortung
Geschäftsprognose

Pros

better than unemployment, but not by much

Kontras

Salary and commission Much lower than I was told in interviews. Managers lie to reps about how much top people are earning. Company gives no support. They demand you work weekends without compensating you for it. EXTREMELY high turnover rate. Deceptive business practices where managers encourage reps to throw other reps "under the bus" to get a sale. Managers also encourage lying to potential customers to get a sale. Product has a high rate of failure. A new pay plan was introduced 3 months ago and no one is making any money from it though management keeps trying to tell us we are. Our bank accounts are draining while they keep trying to convince us we making money that doesn't show up in our deposits. They outsource everything to India. A customer service department exists, but the actual activity does not. They will continue to charge a customers credit card even when the contract is over. Worst company to work for in the United States

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Reaktion von ShopperLocal
11y
Hello, We are so sorry to hear that your experience with us was so negative. The last thing we want to do is throw any of our team members under the bus. In regards to our compensation plan, we state it plain and clear on our company’s career page: The best earn the best! We have high standards for our sales representatives, but if you follow the guidelines we teach in training, and sell according to the model that we have found works, you can excel here. Our new compensation plan is designed to help our sales reps earn more, AND to help our customers get the highest redemption for their advertising dollars spent with us. We think it’s a win-win situation when everyone plays by the rules. We have quite a few seasoned sales representatives who would agree. One thing that really sticks out in your comment is “being forced to work on weekends.” That simply is not true. We value a healthy work/life balance, and we respect our employees’ time off. It’s true that some of our operation teams are in India, but we’re not outsourcing: they are company employees. Our parent company, Eli Global, operates offices all across the world, and ShopperLocal happens to have teams in Eli’s India office. Our customer service and billing teams are dedicated individuals who work US business hours to ensure that they are available when our customers need them. Furthermore, we have a few dedicated customer service individuals right here in the states as well.

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5.0
6. März 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

great job, you can make what you want.

Kontras

none that I can really think of

5.0
4. Juni 2013
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CEO-Befürwortung
Geschäftsprognose

Pros

Wonderful supportive management and owner with an open door policy. They will do anything to keep you from failing if you make an effort to work. I've been reading some of these reviews and it amazes me how people want to make money and have a job, but they aren't willing to actually get up everyday and go to work!....I've been at Shopper Local for 7 months and making six figures only because I do what it takes to get the job done as with any job.. A good sales person knows this. So if someone is willing to work I would totally recommend this company. If not, be on your way! As for the product, its very simple and easy to learn and is very effective. National chains have been using this product for many years. Somethings working otherwise , they wouldn't give us the time of day. As far as disgruntal past employees, I have one thing to say. You should have been consistent and gotten out of bed everyday!!! Good work ethics will take you far. Wanting to be paid for not working will get you "jobless"

Kontras

Way too much patience for people who don't do their job!

4
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