Pros
1.) The San Mateo, CA office is top-notch. Great location, with easy walking distance to tons of restaurants for lunch and post-work happy hours.
2.) Great group of people. Everyone working here seems 100% committed to producing a great product, and coworkers are always challenging you to be your best.
3.) Great work/life balance. Generally speaking, there aren't a ton of late nights or early bird meetings. Management understands we all have lives, because they do too! With such a shallow company, everyone from the CEO on down is on a first-name basis with one another.
Kontras
1.) Although the office space is great, the building is a tad dated. The elevators are extremely slow, and it seems like there are always repairs happening on the dishwasher/AC/elevators/etc. Not necessarily a "ShopRunner" problem, but it definitely makes a difference in the day-to-day.
2.) No real feeling of company culture. It feels as though this is getting better, with increased company-wide meetings and more frequent happy hours but there is still a long way to go. A common mission statement would be nice.
3.) There is no sick-day policy, just a combined PTO policy. We have a very open-air office, and when someone comes in sick because they have a vacation coming up and can't afford to take a day to stay home, that affects the whole office.