Pros
Every shift is like running your own business, trusted to be able to get on with the job and not be micro managed. Help and support if you need it no matter what time of day. I thought I would only stay there to make some money get me through the Covid-19 pandemic, 3 years later I'm still there. I have some amazing regular customers who make up for the not so pleasant. I have worked with two colleagues who are now station mangers so the opportunities are there if you work hard and you want it.
Kontras
Minimum wage, Slow Shell App which makes for a longer queue and can make customers irate. No staff discount or perks, Supervisor only get 20p extra per hour and that's only paid for the time in office doing banking not even for the whole shift.