Pros
Good learning experience in the beginning and some of my peers were very friendly. Compensation was fair and benefits were good.
Kontras
Ownership/management can be critical of their employees until the point it is no longer professional but personal. Insane amount of turnover. Management churns and burns new hires to the point that some of the most veteran employees had been there less than 2 years. No flexibility. Management claims they want to "empower" their employees, yet every process is rigidly controlled to the point that it hindered any real progress. Management is inconsiderate of their employees' time. Set up a meeting or a review with management? Better plan on them being at least 20-60 minutes late. Employees were instructed to lie to customers.