Pros
There is a really good vision for the product and offering. Good timing in the market for what we offer. The message is resonating to prospects. Good health insurance.
Kontras
Unfortunately, there are many problems on the execution and delivery side. Projects take way too long to implement and never meet project timelines. Many clients are not happy. The product team is very slow to deliver on the product roadmap. Nothing meets projected delivery, many things several quarters delayed. Many of our senior leadership still operate like we're in startup mode. While we're still young, we're in a phase where they need to think bigger and how to scale to meet our increased demand. I'm not confident that they see the importance of this and know how to do it. No matching 401k.