Avoid at you all - Renewal Sales Representative bei ServiceSource: Mitarbeiterbewertung

Your every move is tracked. Meaning they can tell what program you are using and for how long. This was initially to help you improve. However now it's being used as a beating stick to say if you are productive or not. Newly introduced is that you have to do 2 hours of call time or make at least 30 calls a day. So the stress is high, motivation is low with the majority of employees and lost feeling of trust. They will use disciplinary to scare off people and set example. To set expectations, you will be unlikely to progress in your career. This do company new regulations and client requirements. Bonus wise, min requirement is now 80%, past used to be 50%, with unachievable targets. Most managers are from the UK and have no sense of culture differences. Lost in translation is a very common phrase here. Some managers will favour native people above others. Don't be fooled, new direction of the company is cold calling. Renewals will only be a small part of it all. You will have a basic salary, 16k, which is underpaid for the work that you'll need to do. Other companies will pay you at least 4K more a year for the same work. Benefits: 20 days holidays + 8 public holidays Private healthcare Stock share (dropping down in value every day)