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      Service Management Group

      Ist dies Ihr Unternehmen?

      Bewertungen für Service Management Group

      It USED to be a good place to work - Mitarbeiter (anonym) bei Service Management Group: Mitarbeiterbewertung

      1.0
      30. Mai 2022
      Mitarbeiter (anonym)
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      CEO-Befürwortung
      Geschäftsprognose

      Pros

      None apply since the takeover

      Kontras

      It used to be a lovely place to work, former CEO and owner was a great employer. However since the takeover from Brentwood Associates, it's has become a toxic workplace, where employees are leaving in droves. The wonderful things that used to apply to the company are no more.

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      5.0
      8. Apr. 2026
      Support engineer
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      The team is very supportive and always willing to help troubleshoot complex issues.

      Kontras

      I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

      2.0
      11. Apr. 2026
      Senior csm
      Empfehlen
      CEO-Befürwortung
      Geschäftsprognose

      Pros

      Unlimited PTO Interesting clients Work from home Average pay

      Kontras

      Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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