It was ok - Insights Manager bei Service Management Group: Mitarbeiterbewertung

3.0
31. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I enjoyed the people I worked with.

Kontras

I was severely underpaid. I went from making 50k and found another Research Manager position elsewhere and was offered 100k. SMG tried to offer me 75k to stay.

Mehr Bewertungen zu Service Management Group entdecken

5.0
8. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The team is very supportive and always willing to help troubleshoot complex issues.

Kontras

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2.0
11. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Unlimited PTO Interesting clients Work from home Average pay

Kontras

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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