Company is transforming - Mitarbeiter (anonym) bei Service Management Group: Mitarbeiterbewertung

4.0
30. Sept. 2025
Mitarbeiter (anonym)
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Geschäftsprognose

Pros

Amazing people and the team culture is strong. Unlimited PTO and remote work are a huge plus.

Kontras

Lots of internal changes, leadership needs to be more clear on direction of company. Also unclear career pathing.

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5.0
8. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The team is very supportive and always willing to help troubleshoot complex issues.

Kontras

I don't see any cons here, You can see the direct impact of your technical support on client satisfaction.

2.0
11. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Unlimited PTO Interesting clients Work from home Average pay

Kontras

Unimpressive middle managers No oversight on team leadership Intentional lower wages ($40k - $80k under industry averages depending on location) Poor strategy has led to client churn and layoffs

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