A former great company that has lost its direction - Mitarbeiter (anonym) bei Service Express: Mitarbeiterbewertung

2.0
5. Apr. 2025
Mitarbeiter (anonym)
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Pros

The Front line employees are some of the best people you will ever work with

Kontras

Senior and Executive Leadership are lost and do not fully understand what their front line deals with day in and day out. They are puppets to the private equity company that owns them. Everything is done to line their pockets. Making money and growing this company to make it as profitable as possible is all that is cared about. When someone speaks up with concerns about the company culture or the direction the company is heading they are labeled as “disgruntled employees” and are shown the door quickly afterwards. Middle management is worked to death and their work life balance is non-existent.

Mehr Bewertungen zu Service Express entdecken

5.0
1. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company, benefits and overall culture.

Kontras

Company was acquired by Park Place Technologies and laid off most of our sales team.

3.0
21. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Some really good people who were considered friends. Had a great culture and a very organic growth mindset. Now being Park Place, they will have a very strong hold on the third party market which should increase margins for sellers. The support offerings have grown too which will allow for increased "stickiness" within each customer.

Kontras

Certain events transpired that left the company, which was once great, reminiscing about the good ol days. This also may have caused a bit of a clash between the two cultures, and daily expectations, quotas, metrics, etc., merging into one (merely speculation).

2
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